Contact US
Support & Hours
Do you have any question?
Support & Hours
Email: info@cemotobike.us
Hours: Mon–Fri 9:00–17:00 (PT)
US Warehouse
Los Angeles, California, USA
Fast regional coverage (2-day zones)
Contact us
Questions about CEMOTO electric bikes, orders, warranty or partnerships? Send us a message — we reply within 1–2 business days.
FAQ (Top)
When will my e-bike ship?
Orders usually ship within 1–3 business days. Tracking will be sent by email.
What’s the warranty?
2-year warranty on key components. See Warranty Policy for details.
How do I become a dealer?
Please go to Dealer / Distributor and submit your info. Our team will contact you.
Do you have an affiliate program
Yes — join at Affiliate Program. Commission 8% (bikes) & 10–15% (accessories).